If you lose or misplace your Print at Home confirmation email, you can now use our automated system which will resend the email for you. Simply enter the email address and last 4 digits of the card used to purchase tickets here.

Guests of all ages are welcome to attend these shows. Concertgoers 3 years and older require a ticket.

Outside chairs are not allowed in the venue. A limited number of venue rental chairs will be available.

Venue rental chairs, outside seat cushions of up to 16” x 16”, towels of up to 30” x 60”, and legless portable stadium seat cushioning and / or Crazy Creek seating (up to 16" x 16" x 16") will be allowed in specific areas of the venue.

All shows have a Mobility Disability area with limited space.

If you require assistance getting into the concert venue, staff are available to help you settle in. Please let your parking attendant or a staff member know.

For many concerts, guests are permitted (and sometimes encouraged by the artist!) to stand and dance directly in front of the stage or in front of their seats during the entirety of the performance. Situating your chair or blanket with a view of the stage does not guarantee you an unobstructed view. We do ask everyone to please be neighborly to other guests and refrain from conduct that is offensive or physically dangerous.

Small, personal-sized umbrellas are allowed in the venue, but can not be used in the reserved and general admission areas once the concert has begun.

Yes! As long as you’re buying before show time on the day of the event, you can purchase tickets online or through charge-by-phone and your tickets will be ready for you when you arrive at Grand Lodge. After that, any remaining tickets may only be purchased at the amphitheater box office located onsite.

Recently we’ve been advised of people doctoring print-at-home tickets and selling these on Craigslist for big profits. The buyers of these ticket are not admitted to the show, since the barcodes are fake. Due to these scams, we strongly advise you not to buy tickets to our shows through Craiglist or similar websites.

Yes, as long as it is in sealed plastic bottles. However, we encourage all guests to bring along empty reusable containers (no glass); free water stations are located within the venue.

No outside food and beverages (with the exception of sealed bottled water) may be brought into the venue. Food and beverages are available for purchase, along with soda, bottled water, McMenamins handcrafted ales, wines and spirits and more.

No pets are allowed in the concert venue. *Trained service [not companion] animals on leash are admitted.