Ticket Info
Grand Lodge Concerts are run by 3rd parties, artists & promoters - not McMenamins.
Please note: For Grand Lodge Concerts in the Grove shows, the service fees apply whether you purchase your tickets online or in person at one of our box offices. Therefore, save yourself the time and effort by purchasing tickets online!
Customer Care
Ticket questions? Call Cascade Tickets: (503) 281-0295 or Etix: (800) 514-3849. Email: support@cascadetickets.com.
McMenamins works with locally operated CascadeTickets.com (which uses the operating system of Etix.com).
Lost your Online Ticket Purchase Email?:
If you lose or misplace your Print at Home confirmation email, you can now use our automated system which will resend the email for you. Simply enter the email address and last 4 digits of the card used to purchase tickets here.
Do kids get in free?
Guests of all ages are welcome to attend these shows. Concert-goers 3 years and older require a ticket.
The show is sold out! Should I consider a ticket reseller?
BE CAREFUL- many resellers are scalpers and scammers. We can only GUARANTEE admission if the ticket was purchased directly from ETIX/CASCADE. Although we do not endorse any resellers we advise you to make sure the company is legit, that they have a real customer service department and strongly advise against any type of peer to peer ticket purchases.
Refunds for Canceled Concerts: Online ticket purchases will be refunded automatically within 30 days and no further action is required. For in-person and phone purchases, please contact your point of purchase.
- Passporter tickets are automatically reinstated in the Portal.
We will continue to refer to information from the CDC and local health and government authorities in order to make decisions about future activities. You can follow concert information at grandlodgeconcerts.com.
Please be safe and stay healthy. We appreciate your continued support and your patience as we do our best to reschedule shows and process requests. Thank you for understanding!
